Delivery
In-stock items are prepared for dispatch from our Gold Coast showroom within 1–3 business days.
Orders are processed Monday to Friday, excluding public holidays.
All Australian orders are sent via Australia Post Express and include tracking, transit insurance and signature on delivery. Delivery timeframes provided by Australia Post are estimates only and cannot be guaranteed by CTJ Jewellery.
If resizing or other modifications are required prior to dispatch, additional processing time may apply. Revised timeframes will be confirmed prior to proceeding.
Returns & Exchanges
We encourage customers to review all product details carefully prior to purchase. If you have any questions, our team is always happy to assist.
Custom
Items created through our custom design process are made specifically for you and are not eligible for refund, exchange or store credit.
Showroom Collection
Showroom Collection items are held in-stock or available for prompt dispatch.
Change of mind purchases are not eligible for a refund.
Eligible Showroom Collection items may be returned for store credit within 14 days of delivery, subject to a $150 restocking fee. Exchanges requested outside of the 14 day window cannot be processed.
To be eligible, items must be returned unworn, in original condition, and accompanied by proof of purchase, original packaging, and any accompanying documentation.
Resized, modified, customised, or special-order items are not eligible for exchange or store credit.
Return shipping and transit insurance are the responsibility of the customer. Returned items remain the responsibility of the customer until received by CTJ Jewellery.
Store credit is valid for 12 months from the date of issue and is issued to the original purchaser.
Sizing
Rings
All ring sizes are listed using standard Australian alphabetical sizing. The size of each piece is shown within the product details.
If you are unsure of your ring size, our team is happy to assist prior to purchase.
Jewellery
The length of bracelets, necklaces and other jewellery pieces is noted within the individual product description.
Resizing
Rings
Most rings can be resized, however resizing availability depends on the design of the piece.
Where resizing is available, the permitted resizing range is shown within the product details. We recommend contacting our team prior to purchase to confirm sizing requirements.
Resizing beyond the stated range may incur additional charges or may not be possible depending on the design.
Please note that resizing will extend the dispatch timeframe. Any applicable charges and revised timeframes will be confirmed prior to proceeding.
Tennis Bracelets & Tennis Necklaces
Tennis bracelets and tennis necklaces can be adjusted to your preferred length. As length adjustments may alter the total diamond weight of the piece, we recommend contacting our team prior to purchase to discuss available options.
Updated specifications, applicable charges and revised timeframes will be confirmed prior to proceeding.
Elevate your proposal to new heights with our breathtaking engagement ring, a radiant symbol of everlasting love and commitment. Exuding timeless elegance and sophistication, this exquisite piece features a magnificent 5.04-carat round brilliant-cut lab-grown diamond, renowned for its exceptional sparkle and fire.
Crafted with precision and passion, the diamond is meticulously set in a premium 18K white gold solitaire setting, accentuating its beauty and brilliance. The setting boasts four fine pin cushion prongs, ensuring the diamond remains secure while allowing maximum light to penetrate, enhancing its sparkle and allure.
The diamond’s superior quality is evident in its F color and VS1 clarity, showcasing its near-colorless hue and remarkable clarity. With an exceptional cut graded as EX EX EX by the International Gemological Institute (IGI), every facet of the diamond is optimized to maximize its brilliance and scintillation, capturing the essence of your enduring love.
The ring features a delicate 1.8mm rounded band, adding to its understated elegance and comfort. Designed in size L 1/2, it can be resized to suit your needs, ensuring a perfect fit. However, please note that resizing may incur a fee, depending on the extent of adjustment required.
This stunning ring is in stock and ready to ship, with dispatch taking just 1-3 business days. However, if resizing is needed, please contact us before purchasing, as it will add additional time and cost to the dispatch process.
Visualized on a hand with a finger size J, our engagement ring captures the essence of its beauty and sophistication. Whether you’re planning a romantic surprise or a heartfelt proposal, this ring is sure to make a lasting impression, symbolizing your enduring love and commitment in the most enchanting way.
Elevate your special moment with our exquisite engagement ring, a timeless treasure that celebrates the journey of love and devotion. Make your proposal truly unforgettable with this captivating symbol of eternal affection and romance
