Delivery:
Orders marked as in stock are prepared for dispatch from our Gold Coast showroom within 1-3 business days.
Orders are processed Monday to Friday, excluding public holidays.
All Australian orders are sent via Australia Post Express and include tracking, insurance whist in transit, and require a signature on delivery. Delivery timeframes provided by Australia Post are estimates only and cannot be guaranteed by CTJ.
If resizing is required, please contact us prior to purchase, we are happy to assist with all enquiries. Resizing fees vary depending on the design and size adjustment required. Resizing will extend the dispatch timeframe, which will be confirmed during your consultation.
Returns & Exchanges:
We kindly ask that you to review product details carefully, if you have any questions please contact us prior to purchase. Our team is always happy to assist.
Custom
Items created through our Custom process are made specifically for you and are not eligible for refunds, exchanges, or store credit.
Showroom Collection
CTJ does not offer refunds for change of mind on our Showroom Collection items. Our Showroom Collection covers any in-stock or ready for immediate dispatch items.
Eligible Showroom Collection items may be exchanged for store credit only within 14 days of delivery, subject to a $150 restocking fee. To be eligible, items must be returned unworn, in original condition, and include proof of purchase, original documentation, and packaging. Exchanges requested outside the 14-day window cannot be processed. Items that have been resized are not eligible for exchange.
Return shipping and insurance are the responsibility of the customer. Store credit will be issued to the original purchaser in the form of a gift card, valid for 12 months from the date of issue.
Sizing:
All ring sizes are listed using standard Australian alphabetical sizing. The specific ring size for each piece is clearly noted in the individual product description. If you are unsure of your ring size or require guidance before purchasing, our team is happy to assist and can help you confirm the correct size prior to checkout.
All other jewellery items, including Tennis Bracelets, Tennis Necklaces, Pendants and necklaces have their length noted in the individual product description.
Resizing:
Rings
Most rings can be resized, however resizing availability and limits depend on the design of the piece. We recommend contacting us prior to purchase to confirm sizing requirements. Adjustments beyond one size up or down may incur a resizing fee, or may not be possible depending on the items design. Our team will advise what is achievable before any work is undertaken.
Please note that resizing will extend the dispatch timeframe. Any additional costs and revised timelines will be confirmed with you prior to proceeding.
Tennis Bracelets & Tennis
Tennis bracelets and necklaces may be adjusted to your required length. Please contact us prior to purchase to discuss sizing options, as resizing will incur a fee and may result in a change to the total diamond weight of the piece.
Our team will guide you through the process, confirm what is achievable, and advise on measurement requirements before proceeding. Resizing will extend the dispatch timeframe, which will be confirmed during your consultation.
Embrace the timeless elegance of true love with our captivating engagement ring, meticulously crafted to perfection. At its heart lies a magnificent 3.46-carat round brilliant-cut lab-grown diamond, renowned for its exceptional sparkle and timeless allure. Celebrate your love story with this exquisite symbol of devotion and commitment.
Set in a meticulously crafted 18K white gold solitaire setting, this ring exemplifies superior craftsmanship and represents the perfect fusion of tradition and modern innovation. The diamond’s F color and VS1 clarity ensure a dazzling display of brilliance, capturing the essence of your love with every glance.
Exuding sophistication and charm, the diamond boasts exceptional proportions and symmetry, graded as EX EX EX by the International Gemological Institute (IGI). Its dimensions of 9.79×9.87×5.80mm command attention, while the classic four-prong setting delicately cradles the diamond, allowing light to dance freely through its facets.
Paired with a slender 1.8mm rounded band, this ring offers both comfort and style, making it an ideal choice for everyday wear or special occasions. Available in size K 1/2, it can be resized to fit your requirements, ensuring a perfect fit that lasts a lifetime.
Our ring is in stock and ready to ship, with dispatch taking just 1-3 business days. However, if resizing is needed, please allow additional time for the process. Resizing may incur a fee depending on the extent of adjustment required, so please contact us before purchasing to discuss resizing options and fees.
Visualized on a hand with a finger size J, our ring captures the essence of its beauty and elegance. Whether it’s a symbol of your love or a cherished heirloom passed down through generations, this ring is sure to make a lasting impression, evoking memories of love and commitment for years to come.
Celebrate your journey of love with our exquisite engagement ring, a timeless treasure that embodies the enduring beauty of true love. Make your special moment unforgettable with this stunning symbol of eternal devotion and romance.
