Delivery:
Orders marked as in stock are prepared for dispatch from our Gold Coast showroom within 1-3 business days.
Orders are processed Monday to Friday, excluding public holidays.
All Australian orders are sent via Australia Post Express and include tracking, insurance whist in transit, and require a signature on delivery. Delivery timeframes provided by Australia Post are estimates only and cannot be guaranteed by CTJ.
If resizing is required, please contact us prior to purchase, we are happy to assist with all enquiries. Resizing fees vary depending on the design and size adjustment required. Resizing will extend the dispatch timeframe, which will be confirmed during your consultation.
Returns & Exchanges:
We kindly ask that you to review product details carefully, if you have any questions please contact us prior to purchase. Our team is always happy to assist.
Custom
Items created through our Custom process are made specifically for you and are not eligible for refunds, exchanges, or store credit.
Showroom Collection
CTJ does not offer refunds for change of mind on our Showroom Collection items. Our Showroom Collection covers any in-stock or ready for immediate dispatch items.
Eligible Showroom Collection items may be exchanged for store credit only within 14 days of delivery, subject to a $150 restocking fee. To be eligible, items must be returned unworn, in original condition, and include proof of purchase, original documentation, and packaging. Exchanges requested outside the 14-day window cannot be processed. Items that have been resized are not eligible for exchange.
Return shipping and insurance are the responsibility of the customer. Store credit will be issued to the original purchaser in the form of a gift card, valid for 12 months from the date of issue.
Sizing:
All ring sizes are listed using standard Australian alphabetical sizing. The specific ring size for each piece is clearly noted in the individual product description. If you are unsure of your ring size or require guidance before purchasing, our team is happy to assist and can help you confirm the correct size prior to checkout.
All other jewellery items, including Tennis Bracelets, Tennis Necklaces, Pendants and necklaces have their length noted in the individual product description.
Resizing:
Rings
Most rings can be resized, however resizing availability and limits depend on the design of the piece. We recommend contacting us prior to purchase to confirm sizing requirements. Adjustments beyond one size up or down may incur a resizing fee, or may not be possible depending on the items design. Our team will advise what is achievable before any work is undertaken.
Please note that resizing will extend the dispatch timeframe. Any additional costs and revised timelines will be confirmed with you prior to proceeding.
Tennis Bracelets & Tennis
Tennis bracelets and necklaces may be adjusted to your required length. Please contact us prior to purchase to discuss sizing options, as resizing will incur a fee and may result in a change to the total diamond weight of the piece.
Our team will guide you through the process, confirm what is achievable, and advise on measurement requirements before proceeding. Resizing will extend the dispatch timeframe, which will be confirmed during your consultation.
Elevate your proposal to new heights with our breathtaking engagement ring, a radiant symbol of everlasting love and commitment. Exuding timeless elegance and sophistication, this exquisite piece features a magnificent 5.04-carat round brilliant-cut lab-grown diamond, renowned for its exceptional sparkle and fire.
Crafted with precision and passion, the diamond is meticulously set in a premium 18K white gold solitaire setting, accentuating its beauty and brilliance. The setting boasts four fine pin cushion prongs, ensuring the diamond remains secure while allowing maximum light to penetrate, enhancing its sparkle and allure.
The diamond’s superior quality is evident in its F color and VS1 clarity, showcasing its near-colorless hue and remarkable clarity. With an exceptional cut graded as EX EX EX by the International Gemological Institute (IGI), every facet of the diamond is optimized to maximize its brilliance and scintillation, capturing the essence of your enduring love.
The ring features a delicate 1.8mm rounded band, adding to its understated elegance and comfort. Designed in size L 1/2, it can be resized to suit your needs, ensuring a perfect fit. However, please note that resizing may incur a fee, depending on the extent of adjustment required.
This stunning ring is in stock and ready to ship, with dispatch taking just 1-3 business days. However, if resizing is needed, please contact us before purchasing, as it will add additional time and cost to the dispatch process.
Visualized on a hand with a finger size J, our engagement ring captures the essence of its beauty and sophistication. Whether you’re planning a romantic surprise or a heartfelt proposal, this ring is sure to make a lasting impression, symbolizing your enduring love and commitment in the most enchanting way.
Elevate your special moment with our exquisite engagement ring, a timeless treasure that celebrates the journey of love and devotion. Make your proposal truly unforgettable with this captivating symbol of eternal affection and romance
